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The odor that most people associate with the smell of natural gas is “ROTTEN EGGS”. That distinctive odor is the harmless chemical we add to natural gas so you can detect even the smallest amount which might escape. It smells bad...but that is good! Natural gas has no odor of it’s own. Everyone should be able to recognize our built-in safety signal.

If You Ever Smell This Odor...

Investigate!!  If possible “follow your nose” to the source of the odor. It may be a pilot light on your water heater, or cook stove that has gone out.  Or it may be a burner on the cook stove that is partially turned on….something that is easily and safely fixed.  If you cannot find the source of the odor or if you continue to smell the odor call the gas department for assistance.

IF THE ODOR YOU SMELL IS RISING IN INTENSITY OR IT SEEMS TO BE EVERYWHERE...

OUTDOORS

Call the gas company immediately. Our phone number is 931-684-1667 week days from 8:30 am till 4:30 pm. Weekends and holidays call 931-294-5117.

INDOORS

Leave the premises immediately….Don’t pick up the phone or switch on or off anything….go to the nearest phone and call the gas company and give them your address. Do not go back into the premises until a service team has check for the source of the odor and proper steps taken to correct the problem.

Natural Gas is NOT Poisonous...

It does not contain carbon monoxide, the cause of so-called “Gas Poisoning.” However, when burning gas or any fuel, carbon monoxide can be produced by lack of air, improperly working appliances or poor flue conditions. As basic precaution be sure that flue connections and venting are always in perfect working order – unobstructed and properly fitted.

Gas is a Marvelous Servant...

Whether you use it for cooking, to heat water, dry clothes, heat your home, natural gas is a marvelous servant, especially when conserved and used properly. Gas is dependable Natural gas has a safety record that is outstanding. We work constantly to keep it that way.